The English company is a specialist in insurance and banking services in the financial markets. The company has divided its operations into four subdivisions: Retail Banking, Wholesale Banking, Business-to-Business and Business to Consumer. It was this diversity that persuaded the Spanish banking group Santander to proceed with the buyout of the British bank.

Abbey (ex Abbey National)
217-229 Baker Street
London NW1 6XL
United Kingdom

Abbey landed with $1.4 m fine

Mortgage lender Abbey has been fined £800,000 ($1.47m) by the City watchdog for mishandling complaints from its customers over endowment policies.

The Financial Services Authority (FSA) also said Abbey gave the regulator inaccurate information while failing to treat its customers fairly